Ensuring timely and secure delivery for all Aura Presence products.
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
We offer nationwide shipping across Pakistan. Standard delivery times range from 3-7 business days, depending on your location.
Currently, we ship to select countries outside of Pakistan. International shipping times vary between 10-20 business days. Customs fees may apply based on your country.
Shipping charges are calculated at checkout based on the weight of your order and the delivery destination. For orders above PKR 5,000, enjoy free shipping within Pakistan.
Once your order is shipped, we will provide you with a tracking number via email or SMS. Use this number to track your shipment on our courier partner's website.
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery. We will work with you to resolve the issue promptly.